EcoDesign Help Center

Welcome to the EcoDesign Help Center! Find everything you need to create successful ecological projects, use AI research tools, and make the most of our sustainable design platform.

Regular User

Getting Started

New to EcoDesign? Start here to learn the basics and create your first ecological project.

Project Management

Learn how to effectively manage your ecological design projects from start to finish.

AI Research Tools

Discover how to leverage our specialized AI research agents for comprehensive site analysis.

Learning Resources

Access our comprehensive educational materials and research capabilities.

Account & Billing

Manage your account, understand the credits system, and track your usage.

What's New in EcoDesign?

Latest Updates:

  • Enhanced AI Agents: Our AI research tools now provide more detailed analysis and better conversation handling
  • Improved Project Settings: Comprehensive 8-section project configuration for better design outcomes
  • Designer Tools: Advanced features for professional ecological designers
  • Extended Knowledge Base: New video courses and digital handbooks for sustainable design

Quick Tips for Success

  • Prepare Your Data: Use our Project Preparation Guide to gather site information before starting
  • Start with Location: Accurate location selection is crucial for AI research and design recommendations
  • Use AI Research: Leverage our specialized AI agents for comprehensive site analysis and design insights
  • Complete Project Settings: The more detailed your project information, the better our AI recommendations
  • Save Conversations: AI research conversations are saved automatically for future reference

Popular Help Articles

Creating Your First Project

Step-by-step guide to setting up your first ecological design project

Understanding AI Research Agents

Learn about our 4 specialized AI agents and how to use them effectively

How the Credits System Works

Understanding project credits, AI usage credits, and billing

Common Issues & Solutions

Troubleshooting the most common problems users encounter

Need Additional Help?

Our support team is here to help you succeed with your ecological design projects.

Email Support: support@earthunited.eco
Phone Support: +31 612 535 403
Support Hours: Monday-Friday, 9:00 AM - 6:00 PM CET

For fastest response, please include your project details and any error messages when contacting support.