Help Center

EcoDesign Help Center

How to research a site, unlock Design, run a Farmer Hub — and what every button in the app actually does. Start with your Project Map if you already have a project.

1. New here? Three steps

  1. Create a project. "New Garden" for anything up to about 1,000 m², "New Eco Project" for a farm, an eco-village or a restoration site. Both start by picking a point on a map. Creating your first project
  2. Open its Project Map. Every project card on My Projects opens a map of that project: what is done, what is next, and what is still locked. It is the page to come back to. Your Project Map
  3. Run the research. Climate, soil, water, hydrology, topography and vegetation analysis is included and runs on your free credits. Getting started

2. Browse by section

Start here

New to EcoDesign? Learn the basics and create your first ecological project.

Research

Use the AI research agents for site analysis, and keep track of what they found.

Design

Unlock Design for a project and work with the design tools.

Farm

The Farmer Hub: crop planning, practices and farm records.

Learn

Video courses and digital handbooks in the Knowledgebase.

Account & credits

Credits, one-time unlocks, subscriptions, and where to get help.

What's new

Everything that has shipped, newest first.

What's new in EcoDesign?

Notifications, research findings, per-project Farmer Hubs and the Project Map all shipped recently. Read what's new — everything that has gone live, newest first.

3. Popular articles

Creating your first project

The three-step wizard: location, project basics, AI analysis.

Your Project Map

Reading the map, the "do this next" banner, and unlocking Design and Farm from it.

The AI research agents

Which agent family answers which question, and what each one reads about your site.

How credits work

What an AI answer costs, what is included, and what is bought once per project.

Project settings

The nine settings sections and the green check that says one is complete.

Common issues

The problems users hit most, and what to do about each.

4. Still stuck? Talk to us

Our support team is here to help you succeed with your ecological design projects.

Email support: support@earthunited.eco
Support hours: Monday-Friday, 9:00 AM - 6:00 PM CET

For the fastest answer, include the project name and any error message you saw.